How Tail Trails handles your information.

This page explains what information we collect when you contact Tail Trails, book a free meet & greet, or enquire about dog walking and pet check-ins.

Who we are

Tail Trails Dog Walking is based in Livingston, West Lothian. If you need to contact us about privacy, email hello@tailtails.com or ring 07743 791406.

What we collect

We collect the details you choose to send us, such as your name, email address, phone number, postcode, and the information you provide about your dog, routine, and service needs.

Why we use it

We use your information to respond to enquiries, arrange meet and greet visits, discuss services, and manage customer care. We do not ask for unnecessary information.

How long we keep it

We keep enquiry information only for as long as it is useful for handling your enquiry, managing customer records, or meeting legal and accounting obligations.

Who we share it with

We only share information where it is needed to run the business properly, such as secure email and form-processing tools. We do not sell your personal data.

Your rights

You can ask what information we hold about you, ask for it to be corrected, or ask for it to be deleted where we no longer need it. Contact us using the details above and we will deal with the request properly.